Frequently Asked Questions
Everything you need to know about your Stashed Products experience, from gear care to shipping.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination and customs processing.
How do I ensure I am choosing the correct size for my sports gear?
We provide a detailed size guide on every product page. We recommend measuring yourself or your existing equipment and comparing it to our charts. If you are between sizes, we generally suggest sizing up for better comfort during high-intensity activity.
What is your return policy for performance equipment?
We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, certain items like compression wear or mouthguards cannot be returned once the seal is broken.
Are Stashed Products covered by a warranty?
Yes, all of our premium sports products come with a 12-month manufacturer’s warranty against defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for eligible orders.
How should I care for my gear to ensure longevity?
To maintain the integrity of technical fabrics and equipment, we recommend cold washing and air drying. Avoid using fabric softeners or bleach, as these can break down moisture-wicking properties and elastic fibers.